Robotics Process Automation (RPA) and Artificial Intelligence (AI). How do I even begin to describe the monumental impact these technologies are having on the world? They are absolutely key to the future and are already shaping it, so let’s take a bit of a dive into the future of our technology!
To fully understand both RPA and AI, I think it’s important to understand the difference between the two, as a lot of people aren’t aware of how they differ.
So, let’s start with RPA.
Whilst RPA does come under the AI umbrella, they are not the same. RPA is a type of software that can mimic human-based tasks or actions to automate repetitive and rule-based tasks. These robots can perform tasks much faster and more accurately than humans, and this makes them highly valuable! There are two types of bots, and these are attended bots and unassisted bots. Attended bots require a human to trigger the task, whilst unassisted bots can automate tasks without this need. However, it is important to note that they require a human (end-user) to input tasks initially, and they do not continuously learn new tasks by themselves. Here lies the main difference between RPA and AI! So, onto AI.
Artificial Intelligence refers to the development of computer systems that can perform tasks or actions that would, under any other circumstance, require human intelligence. This can range from a number of different tasks, for instance, language translation, speech recognition, decision-making, and much more. The list truly is pretty much limitless! AI creates intelligent machines or systems that learn from experience, meaning they do not need a human to input anything in order to learn something new; they can learn all by themselves. They have access to numerous databases and are constantly updating their data to learn how to perform new tasks.
It's hard to fully comprehend the capabilities of AI, but to begin to get an understanding, I do have a great suggestion for you; take a look at ‘Open AI Chat GPT’. You may or may not have heard of this software, but it is revolutionary, to say the least. You can ask that piece of AI any question you want in the world, and (providing it has access to data regarding your question) it will give you an answer. You can ask for the answer to a maths equation, ask it to translate a sentence, or even ask it to write you an essay or a blog!
To give you a bit of an idea of how it works, let me show you first-hand. I’m a very keen golfer myself, so I decided to revolve my example around this. I logged into Chat GPT and asked it to do the following: “Write me an essay on the history of golf”. Now, I won’t recite the entire essay for you, but let me give you a snippet of the opening paragraph:
“Golf is a sport that has been enjoyed for centuries, with its origins dating back to Scotland in the 15th century. The game has since evolved and spread across the globe, becoming one of the most popular sports in the world. In this essay, we will explore the rich history of golf and how it has evolved over time.”
Can you believe that!? And that’s just one piece of the essay.
In conclusion, it goes without saying that both RPA and AI are life-changing. Companies in all industries across the globe are already utilising these technologies, and to keep up with the competition, it’s something that any company not already doing so will need to start investing in.
The companies investing in RPA and AI are taking their markets by storm, as well as saving costs and accelerating the time taken to get their product to market. Their miles ahead! They have built out teams of engineers who have taken their business into the future; if you haven’t yet, it’s time to keep up!